Services

Even though Bluetooth technology is widely used, it can be challenging for even the most seasoned engineer to implement a consistent, secure, and reliable connection. Bluegiga's customer service team is well trained, experienced and willing to help our customers solve their application challenges. By partnering with Bluegiga on your application you will have full access to our support specialists who are eager to help you create a winning wireless solution.

Bluegiga customer service team is an experienced global team knowledgeable in all facets of Bluegiga's products and Bluetooth technology having supported thousands of customers throughout the world. With this kind of product knowledge and experience you can be assured that we will be able to help you get to market with a working Bluetooth solution.

Online Self-service - techforum.bluegiga.com

Techforum.bluegiga.com is an online self-service resource that offers the latest product information: datasheets, software/firmware updates, design references, manuals, and application notes. Please visit techforum.bluegiga.com and register your personal support account today.

Support@bluegiga.com - Answer in 1 Business Day

Support@bluegiga.com is a structured ticket tracking system where all inbound questions are logged, monitored, and replied to by our customer service team. When you email support@bluegiga.com your question will be issued a ticket number for future tracking and communications. Our support staff will then analyze your question and provide recommended steps to solve your specific application needs. If you would like to talk with our support experts over the phone please call your local support contacts or request a call by emailing to support@bluegiga.com.

Design Review

Once you have selected Bluegiga for your application we want to ensure your project's success. We offer design review services through support@bluegiga.com. Our customer service team will evaluate your design and suggest changes that are needed to ensure the highest quality end product with minimal fine-tuning and effort.

System Testing Services

Sometimes even with the most careful design you may find that you still need to improve your product's Bluetooth functionality to meet your customer's expectations. Bluegiga can assist you by measuring your product's operating characteristics, identify potential issues, and suggest improvements to create the best possible solution for your customer. Please contact your sales representative to learn more about our testing services.

Bluegiga Terms and Conditions

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